THE TECH PROS OF GRAND TRAVERSE, INC. ACCEPTABLE USE POLICY AND CUSTOMER AGREEMENT

• Limitation of Warranty

  Tech Pros of Grand Traverse, Inc. makes no warranties of any kind, whether express or implied, for the service it is providing. Tech Pros of Grand Traverse, Inc. also disclaims any warranty of merchantability or fitness for a particular purpose. The Tech Pros of Grand Traverse, Inc. will not be responsible for damages suffered by any Customer, including, without limitation, incidental or consequential damages or lost profits. This includes loss of data resulting from delays, non-deliveries, misdeliveries, system failures or service interruptions caused by any source whatsoever, including The Tech Pros of Grand Traverse, Inc. own negligence, subscriber's errors or omissions, or due to the fault of third parties. Customers understand and agree that The Tech Pros of Grand Traverse, Inc. undertakes no obligation to maintain, protect or safeguard Customer's data stored on any The Tech Pros of Grand Traverse, Inc. equipment and Customer agrees to accept responsibility for maintaining backup copies of all such data. Customer agrees to upload and store data to The Tech Pros of Grand Traverse, Inc. equipment at Customer's own risk and Customer expressly assumes such risk.
  
  

• Compliance with Law and Intellectual Property Rights

  Customers and System Users agree that all services provided Tech Pros of Grand Traverse, Inc. will be used only for proper legal purposes and in a lawful manner. Transmission or publication of any information, data or material in violation of any U.S., State or international law or regulation is strictly prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret law or any other law, as well as threatening, offensive, harassing, obscene or pornographic material or content. Customers and System Users warrant that any data uploaded for publication on The Tech Pros of Grand Traverse, Inc. web servers does not violate or infringe any copyright , trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous.
  
  

• Removal and Destruction of Illegal or Offensive Data

  Customers and System Users agree that Tech Pros of Grand Traverse, Inc. shall have the absolute right to remove any and all materials which, in the sole and unrestricted discretion of The Tech Pros of Grand Traverse, Inc. violate law or fail to conform with this Agreement and the acceptable uses described herein. Such materials may be removed and destroyed at any time, without prior notice.
  
  

• Indemnity

  Customers and System Users agree to defend, hold harmless and expeditiously indemnify The Tech Pros of Grand Traverse, Inc. from any liability, claim, loss, damage or expense arising out of the Customer's or System User's breach or violation of any term, condition or covenant contained in this Agreement or resulting from the use of any The Tech Pros of Grand Traverse, Inc. system, network or service.
  
  

• Use of Network Access

  Tech Pros of Grand Traverse, Inc. web server accounts cannot be transferred or used by anyone other than the Tech Pros of Grand Traverse, Inc. customers or authorized System Users. Customers and System Users may not sell, lease, rent or assign an Internet connection or parts of the connection to any party without the express, prior written approval of The Tech Pros of Grand Traverse, Inc. Use of Network bandwidth is expected to be reasonable and moderate. Tech Pros of Grand Traverse, Inc. reserves the right to imposs additional charges for use of Network bandwidth in excess of reasonable or allocated amounts. Customer will recieve advanced notice of The Tech Pros of Grand Traverse, Inc. intent to impose any such charges.
  
  

• Account Cancellation

  Tech Pros of Grand Traverse, Inc. r eserves the right to cancel service for any reason without prior notice. In case of cancellation, unused fees for the current month will not be refunded or pro-rated. Customers must notify Tech Pros of Grand Traverse, Inc. in writing to cancel service. Customers cancelling service during the money back guarantee period (within 30 days of initial signup) will have thier monthly service fee fully refunded. To cancel an account you may fax the request to : 231-947-4144 or send via snail mail to :
  
  The Tech Pros of Grand Traverse, Inc.
  1030 Hastings Steet, Suite 130
  Traverse City, MI 49686
  
  Account cancellation does not remove the customer responsibility of domain name payment to Network Solutions. If The Tech Pros of Grand Traverse, Inc. receives a collection notice from Network Solutions for a domain name, the customer will be charged the $70 registration fee + a $30 service charge and forfeit their use of the domain name.
  
  

• Agreements with Minors

  Tech Pros of Grand Traverse, Inc. requires that its agreements be made with a person who is qualified to contract. As such, Customers must be over the age of eighteen (18) years. Otherwise, a parent or guardian must accept this agreement and assume responsibility for payment of Tech Pros of Grand Traverse, Inc. services and for Customer's compliance with this Agreement.
  
  

• Disruption of Network Services, Excessive Use

  Customers and System Users shall ensure that use of Wired Hosting's network services shall not disrupt The Tech Pros of Grand Traverse, Inc. its associated networks or equipment forming part of The Tech Pros of Grand Traverse, Inc. or the internet's systems. Customers and System Users shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, "broadcast," or otherwise sent on an intrusive basis to any The Tech Pros of Grand Traverse, Inc. user or to any directly or indirectly attached network. Use of The Tech Pros of Grand Traverse, Inc. Internet connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by Wired Hosting shall be considered a breach of this Agreement and may result in cancellation of service. It is not acceptable to use The Tech Pros of Grand Traverse, Inc. services and facilities to interfere with or disrupt other network users, services or equipment. Such interference or disruption includes, but is not limited to: - improper, harassing or offensive distribution of unsolicited advertising, - excessive newsgroup cross-posting, - transmissions of any type or quantity that causes disruption of service to others, - propagation of computer worms or viruses, - use of the network to make unauthorized entry to other computer networks, information or communications devices or resources, - sustained, excessive use of The Tech Pros of Grand Traverse, Inc. equipment or network connection without prior arrangement with The Tech Pros of Grand Traverse, Inc.
  
  

• Automated Software and Connections

  The installation, compiling, use, or implementation of any of the following are prohibited without express permission: Robots, Bots, Mail Bombs, Syn Bombs or Attacks, Spamming of any kind, etc. Any process that causes excessive use of system resources to the point where other users may be affected is strictly prohibited. Software may not be installed on or compiled on any The Tech Pros of Grand Traverse, Inc. server without prior explicit permission. The use of any unattended connection software is prohibited without prior permission. Any violation may result in immediate termination of service.

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